Due to limited staffing, high frequency of incoming orders, and other scenarios outside of our control involving COVID, we are experiencing slight delays in shipping. Please allow an EXTRA 2-3 BUSINESS DAYS for your order to be PROCESSED in addition to any shipping delays from your shipping method. Once your order is processed, we'll send you a tracking number. Check your email and your spam folder before contacting us for updates.

Online Bicycle Purchases

Bicycles purchased online are shipped partially assembled and require professional assembly. Proof of assembly (receipt) from a qualified bicycle retailer must be submitted with all warranty claims. Any claims submitted without a proof of assembly will be rejected.